Our Services utilise the extensive combined experience and know-how of our senior consultants in the complete end-to-end aspects of IT Sourcing arrangements.  We use this to quickly focus on what is critically important within the specific stage of the arrangement, be it pre-contract signing, start-up, run, renewal or disengagement.

 

For Service Providers we help you drive service delivery performance improvement, review contracts to ensure obligations are being met and remediate revenue leakage to grow account profitability. This is achieved through a formal structured deal assurance health-check approach of reviewing and implementing both commercial and operational governance processes and deploying an ongoing assurance model including risk mitigation strategies.

 

For Clients we utilise our vast expertise gained over 30 years in selling, negotiating, operating, managing and remediating IT contracts to assist CXO level executives and Procurement Managers to help drive improved business benefit and value out of your IT Outsourcing/Managed Service & Professional Service contrac(s).

 

This allows us to step into the shoes of your IT management and procurement process to build the right commercial and operational structure through the implementation of effective governance, risk mitigation strategies and appropriate service delivery targets to meet your business needs.